To avoid untimely delays in the approval process, make certain that your website contains all seven policy pages. Federal Trade Commission guidelines strictly prohibit the publication of unsubstantiated medical claims relevant to the use of CBD products.
The U.S. Food & Drug Administration (FDA) Federal Trade Commission strictly prohibit marketing and advertising claims touting any health benefits derived from the use of CBD products.
Remove all statements that could be interpreted as a medical claim;
– Epilepsy/Seizures/Epileptic – References to Children – Cancer /Tumors –Alzheimer’s/ Dementia
– Diabetes – Neurological Disorders/Diseases – Rheumatoid Arthritis, Parkinson, Arthritis, MS Multiple Sclerosis, Parkinson, Eczema, Psoriasis, Acne, Insomnia, Chronic Pain, Anxiety Inflammatory, Inflammation, Fibromyalgia, etc.
– joint pain, chronic pain and inflammation, stress Pain Relief, help alleviate aches and pains, chronic muscle fatigue, nerve pain and arthritis – No Reference to Calm, Sooth Pain or Inflammation
Merchants seeking credit card processing must remove unsubstantiated health claims from their website.
This includes testimonials from products users alleging a cure, mitigation or relief from pain or an aliment.
The merchant must publish on the target website valid independent laboratory issued Certificates of Analysis (COAs) for each batch of CBD product sold.
If hemp flower and pre-rolls are sold each product must hold a valid laboratory Certificate of Analysis.
Recommendation. As an industry best practice, publish a hyperlink in the footer section of the website leading to the COAs.
Certificate of Incorporation / Articles of Incorporation & Operating Agreement – if your business is a sole proprietorship submit a copy of your Doing-Business-As (DBA) registration paperwork.
Proof of address can be verified by submitting a copy of a Lease agreement or Utility Bill.
Submit a copy of laboratory issued Certificates of Analysis (COA’s) for each batch of hemp flower, pre-roll or CBD sold on the website.
Submit a color copy of government issued personal identification of the owner and each person holding 25% ownership interest in the company.
Submit a voided check to identify the account where funds shall be deposited. If you do not have a voided check a letter from your bank signed by a representative of your bank will do.
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SERVICE DISCLAIMER & LIABILITY WAIVER: Under no circumstances does the submission of an application for a merchant account, payment of bank imposed application fees (if any) or any other fees make up guaranteed approval of your merchant application. The ISO/sales agent shall not be held financially responsible nor liable for any costs, fees, business expenses or any losses if an application for a merchant account is declined.
INDEMNIFICATION & WAIVER OF RISK & LIABILITY
Merchant/Applicant agrees to indemnify, defend, and hold harmless KJ Proweb, its officers, directors, agents, employees, and suppliers from and against any lawsuit, claim, liability, loss, penalty or other expense (including attorneys’ fees and cost of defense) they may suffer or incur as a result of (i) a bank, ISO/MSPs inability to deliver merchant processing services as described in an Enrollment Application for Service. This indemnification and waiver of liability include, but is not limited to (ii) unforeseen actions by a federal government agency that may place hemp-derived CBD products into a high risk or ‘prohibited category by major card brands, thus making it impossible to receive traditional merchant processing for the same. If you, the merchant/applicant do not agree with nor accept this Indemnification and Waiver of Liability in its entirety, do not apply for service.