Denver, Colorado

1550 Larimer Street. 80202

(818) 850-1034


Mon - Fri: 9:00 - 17:30

Online store always open

Supporting Documents Must Be Provided

After completing your application for a merchant account, compile and upload all of your documents into a Google Drive folder or Dropbox folder. Then, email to us a hyperlink to your stored documents.

Here’s a list of the items needed;

    1. Copy of a Voided Check (from a business checking account where funds are to be deposited). The name of the business entity MUST MATCH the name on the checking account.
    2. Three (3) Months Most Recent Credit Card Processing Statements – unless the applicant is a new startup with no previous processing history. If the applicant is a brand new start up with no prior merchant processing history, the principal owner or co-owners must submit three months of personal bank statements.
    3. Articles of Incorporation or Organization. Partially completed Articles are not acceptable.
    4. Submit a copy of the Business Operating Agreement (*required for LLCs only in certain states). Submit a copy of the By-Laws if the entity is a Corporation.
    5. IRS Letter of EIN (Employer Identification Number).
    6. Certificates of Analysis (Lab Results) for all CBD related products sold.
    7. Proof of URL Domain Ownership (a receipt or similar document to verify ownership of the website)
    8. Copy of Utility Bill (front page only) – as proof of your place of business. *Or a copy of rent/lease agreement.
    9. Copy of 3rd Party Fulfillment Agreement – if your products are shipped and delivered via a 3rd party.

The seller’s website must not contain any unsubstantiated health benefit statements or claims touted alleged or guaranteed associated with the use of hemp or it’s derivatives; CBD. <br><br>This is a federal mandate established by the Food &amp; Drug Administration and supported by the Federal Trade Commission.

All unsubstantiated health claims MUST BE REMOVED prior to submitting an application for a merchant account.

  • Websites must be published and live at the time of submitting an application. *If the website is not yet “live” send us a link to gain Username and Password access for website inspection purposes.
  • Age Verification Gate – must be active.
  • All product ingredients must be published.
  • Independent laboratory issues Certificates of Analysis (COAs) for each batch of CBD product sold must be published on the website, preferably in the footer area as a COA batch database.

The following policy statements must be published on the website — and easy to locate.

    • Terms and Conditions of Use
    • Refund Policy (*must describe the conditions upon which a refund will be approved and the manner, the method and time frame in which funds will be returned to the buyer)
    • Returns Policy
    • Shipping Policy
    • Privacy Policy