Immediately after completing your application for a merchant account, be sure to collect and upload all eleven (11) documents into a Google Drive folder or Dropbox folder. Email to us a hyperlink to your folder when completed.
- Voided Check (from a business checking account where funds are to be deposited)
- Last 3 months most recent credit card processing statements (unless startup).
- Articles of Incorporation or Organization. Partially completed Articles are not acceptable.
- Operating Agreement (For LLCs only) OR By-Laws for Corporation.
- IRS Letter of EIN (Employer Identification Number).
- Last 3 months most recent business bank statements (Full bank statements required)
- Full List of All CBD products being sold. (Upload an Excel® spreadsheet or .Word document if necessary.
- Certificates of Analysis (Lab Results) for all cbd products sold
- Proof of URL Domain Ownership (a receipt or similar document to verify ownership of the website)
- Proof of Address – where conducting business (front page copy of a Utility Bill or rent/lease agreement summary page)
- Copy of 3rd Party Fulfillment Agreement – if your products are shipped and delivered via a 3rd party.
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Website Compliance Guidelines
Most frequent questions and answers
Must clarify the terms of conditions for receiving a refund, the method and time frame for delivery.
Must be published in the shopping cart or checkout page of the website.
Must be published on the individual product pages OR as a link in the footer section of the website.