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Website Compliance Checklist

Payment processors will have their in-house underwriting team inspect a merchant’s website to ensure compliance with major card brand policies relevant to the sale of hemp-derived CBD products.

Website Compliance Checklist
Additionally, the US Food and Drug Administration (FDA), and the Federal Trade Commission (FTC) will collaborate on enforcing regulations against false or misleading advertising.

These are two critical website compliance requirements that e-Commerce stores often violate.

Compliance Requirements

  • Publish third-party independent laboratory certificates of analysis (COAs) in the footer section of your website. An alternative is to publish the laboratory COAs in the footer section of your eCommerce store product page.
  • Remove all false, misleading and exaggerating health benefits regarding the use of hemp-derived CBD. This rule applies to advertising and marketing content.
  • All health claims about CBD products must be supported by competent, reliable, peer-reviewed scientific evidence.
  • Advertisers must avoid making unsubstantiated medical claims about CBD's ability to treat or cure serious diseases.
  • Advertisers must avoid making unsubstantiated medical claims about CBD's ability to treat or cure serious diseases. 3. Both agencies have issued warning letters to CBD companies that violate these guidelines, emphasizing the need for sound scientific evidence to support any health-related claims.

Here’s what must be found on your website:

– Your Contact Page – share your business telephone phone, customer support telephone number, business email, and postal mailing address. 

  • – Privacy Policy must be posted on the website  
  • – Refunds & Return Policy must be posted on the website
  • – Shipping Policy must be posted on the website
  • – Terms and Conditions Of Use – must be posted on the website.
  • – Visa and MasterCard logos and other card brand logos – must be visible in the footer of the website.
 

Submit The Following Documents With Your Merchant Application

Click here to apply now

SERVICE DISCLAIMER & LIABILITY WAIVER: 

Under no circumstances does the submission of an application for a merchant account, payment of bank imposed fees (if any) or any other fees guarantee approval and issuance of a merchant account.

By submitting this application, the merchant/business owner agrees and promises to hold ISO/sales agent harmless to the extent that the ISO/sales agent shall not be held financially responsible nor liable for any costs, fees, business expenses or any losses if an application for a merchant account is declined by sponsoring banks.

 

INDEMNIFICATION & WAIVER OF RISK & LIABILITY

Merchant/Applicant agrees to indemnify, defend, and hold harmless KJ ProWeb, its officers, directors, agents, employees, and suppliers from and against any lawsuit, claim, liability, loss, penalty or other expense (including attorneys’ fees and cost of defense) they may suffer or incur as a result of (i) a bank, ISO/MSPs inability to deliver merchant processing services as described in an Enrollment Application for Service.

This indemnification and waiver of liability include, but is not limited to (ii) unforeseen actions by a federal government agency that may place hemp-derived CBD products into a high risk or ‘prohibited category by major card brands, thus making it impossible to receive traditional merchant processing for the same.

If you, the merchant/applicant do not agree with nor accept this Indemnification and Waiver of Liability in its entirety, do not apply for service.