For Merchants Selling Hemp-derived CBD Products
Your website must comply with credit card brand requirements and bank underwriting guidelines as a prerequisite for establishing a merchant account.
Under no circumstances does submission of an application and payment of bank-imposed application fees, seller/business licensing fees, off-shore hot desk costs, or any other fees — guarantee approval of your application for service.
The ISO/sales agent will not be held viable for reimbursement of any costs, fees, offsets or any losses if your application for service is declined. Do not apply for service if you do not accept the established terms and conditions of service.
- The website must be published at the time of submitting an application for service.
- Age Verification Gate – must be activate.
- Valid SSL Certificate
- All product ingredients must be published. Choose to either publish the product label on the same page as the product OR post the ingredients within the COA Batch database.
- Published COAs – laboratory issue Certificates of Analysis for each batch of CBD product sold must be published on the website. Preferably in the footer area as a COA batch database.
Required Policy Statements That Must Be Published On The Website
- Terms and Conditions of Use
- Refund Policy (must describe the conditions upon which a refund will be approved and the manner, method and time frame that funds will be received)
- Return Policy
- Shipping Policy
Notice Concerning; ‘Dietary Supplement & Suggested Usage’
Hemp-derived CBD is not a a dietary supplement nor a drug. For this reason, the sponsoring bank requires that any instructions regarding ‘suggested use’ or ‘recommended dosage be removed from the website or changed. Replace any usage instructions with verbiage similar to the following:
[This product is non-toxic, contains no psychoactive substances, is incapable of causing a euphoric high, and is safe for humans or pets if ingested orally.]
Prohibited Statements or Claims In Advertising & Marketing
The website must not contain any false or misleading statements suggesting ‘cures, heals, mitigate’, or any other alleged medical claims. Links to clinical students, academic research, are acceptable. Comply with the Federal Food, Drug, and Cosmetic Act (“FDC Act”) marketing and advertising practices acceptable rules of conduct.