Customer Relationship Management (CRM) Development and Installation

A Customer Relationship Management (CRM) is a hosted or computer-based tool that functions as sales pipeline management database or file management system. A CRM gives business owners the ability to track sales activity, store leads, manage sales processes, and store customer information.

This includes tracking sales leads, customer interactions, updating supplier or customer contact information, product or service purchase history, P&L, view advertising campaign conversion tracking metrics and much more. A CRM lets company staff and share information with other colleagues even in real-time.

Using a CRM effective helps businesses automate sales funnels, customer support history, and business management processes.

SuiteCRM – is the award-winning Customer Relationship Management (CRM) application brought to you by authors and maintainers, SalesAgility. It is the world’s most popular open source CRM solution with over 1 million downloads & an estimated 4.5 million users worldwide.

The open source format of SuiteCRM means that users can scale the application & customize it’s many modules and features to meet their specific business needs. SuiteCRM suits any business size, requirement, or industry. It can be hosted on-premise, as a Software as a Service solution or in a business’s own private cloud, allowing businesses to maintain GDPR compliance, whilst remaining in full control of their own data.

SuiteCRM provides users with actionable insights into customer behaviour, leads, accounts, and more. Making it easy for Sales, Marketing and Customer Service departments to discover key information that will help a business to grow, retain, and delight their customers.